A complaint is an expression of dissatisfaction. Complaints may relate to the actions of an individual or a policy, process or procedure. A complaint may be received verbally, by phone, by email or in writing. Anonymous complaints cannot be accepted nor investigated
Please outline your complaint, including relevant dates, times, locations and background information that might include municipal employees you have contacted to resolve the complaint, witnesses to the incident, documents or photographs.
Allowed extensions pdf, doc, docx, xls, xlsx, jpg, jpeg, gif, png
The information that you provide is collected under the authority of the Municipal Act, 2001 and will be used to investigate the complaint and may be used for contact purposes. While investigating your complaint, in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), the County of Perth will only disclose your personal information to staff who require the information to perform the investigation.
Your personal information will not be shared with anyone else unless you provide written consent for such sharing or where the County is compelled by law to do so.
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